The private-hire was dismissed from City Cars after footage of the frightening ordeal was posted on Facebook
A GLASGOW private-hire driver has been sacked following reports he locked a female passenger in his car and demanded extra cash.
The private-hire driver was dismissed from City Cars after footage of the terrifying ordeal was posted on Facebook.
In the clip, the young female, who does not wish to be named, booked a private-hire car in advance from Clydebank to Neilston on Saturday night, agreeing a charge of £20.
She can heard getting more impatient with the driver who she is trying to give directions to and is heard saying to him: “Yeah, you’re back that way.”
Trying to justify the increased fare, the driver replies to her: “My friend, 17 miles I drive.”
At this point the operator, who is also heard becoming increasingly impatient states: “It is not 17 miles, that’s what I’m saying to you, it is 14 miles.
“So if you take her a long way you can’t charge the lady for that.”
Throughout the video, all that can be seen are the passenger’s legs and the back seat of private-hire car in the darkness.
The driver can be heard stopping the car and demanding she pay him upfront as she pleads with him to “go”.
The pair can be heard shouting at each other to the point where the operator tells the driver to stop arguing and take the passenger home.
Even then, the driver threatens to call the police.
Thankfully, the driver eventually took the passenger home and charged £20.
The young female posted the mobile phone video of the frightening exchange as a warning to other passengers.
City Cars today confirmed the incident had happened and said the driver had been dismissed.
A spokesperson said: “City Cars Management were shocked at hearing of the driver’s actions on Saturday night.
“We dealt with the incident immediately upon hearing the complaint and the driver no longer works for the company.
“We have reported him to Glasgow City Council and have advised the customer to do so also.
“At the time of the incident the driver was reminded by our Operator of City Cars’ zero tolerance policy of never allowing over charging but took it upon himself to attempt to violate this.
“City Cars do not in any way condone the actions of the driver in this isolated incident.
“We have spoken to the customer and extended our apologies and assurances that this will never happen again.”